Privacy Policy

ar99 Privacy Policy — Our Commitment to Protecting Your Information

Ar99 believes your personal information belongs to you. This Privacy Policy clearly sets out what data we collect, how it is used, how it is protected, and what rights you have.

Last Updated: January 2026
SSL Encryption Protected
Language: English
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Total Categories
10
Privacy Section

📋 1. Introduction

Ar99 (https://ar99.onl) is a trusted online gaming platform in Bangladesh. We take the privacy of our users' personal information very seriously. This Privacy Policy ("Policy") explains how ar99 collects, stores, uses, and protects your information.

This Policy is an integral part of ar99's terms and conditions. By registering or using the ar99 platform, you are deemed to have accepted this Privacy Policy. We may update this Policy at any time — any changes will be published on this page.

In short — we only collect the data necessary to provide you with a better experience. Your data is never sold.

📥 2. Information We Collect

Ar99 collects information in three main ways — what you provide directly, what is automatically collected while you use the platform, and information received from third parties. Details are outlined below:

a) Information you provide directly:

  • Name, date of birth, gender
  • Mobile number and email address
  • Home address and district
  • National ID Number (for KYC verification)
  • Payment details (bKash/Nagad number)

b) Automatically collected information:

  • IP Address & Device Type
  • Browser information and operating system
  • Login time and session data
  • Game History & Betting Records
  • Transaction History

Full payment card or bank account details are not stored on ar99 servers. Payment gateways handle this information under their own encryption.

🔧 3. How Your Information Is Used

Ar99 uses the information it collects only for specific, legitimate purposes. We never collect or use data unnecessarily.

Types of Data Purpose of Use
Name & Identity Account Creation & KYC Verification
Mobile/Email Communication, OTP & security alerts
Payment Information Deposit & Withdrawal Processing
Game History Personalised experience and dispute resolution
IP & Device Fraud Prevention & Security
Usage Patterns Platform development and responsible gaming monitoring

Ar99 may use your information to send you relevant offers and promotions. You can opt out of marketing communications at any time.

🍪 4. Cookies & Tracking Policy

The ar99 website uses cookies and similar technologies. Cookies are small data files stored in your browser that help improve your browsing experience.

Types of cookies we use:

  • Essential Cookies: Essential for login sessions and security — these cannot be disabled.
  • Performance Cookies: To understand which pages on the site are most frequently visited.
  • Functionality Cookies: To remember your preferences such as language and settings.
  • Analytics Cookies: For user behaviour analysis and platform improvement.

You can manage cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of some features on the site.

🤝 5. Data Sharing & Third Parties

Ar99 never sells your personal information to advertisers or third parties. However, there are certain situations where sharing data may be necessary:

  • Payment Providers: With bKash, Nagad, and others for transaction processing.
  • KYC Services: With licensed verification services for identity verification processes.
  • Legal Obligations: With the relevant authority upon receipt of a court order or government directive.
  • Fraud Prevention: With relevant authorities if money laundering or fraud is detected.
  • Technology Partners: For site operations only — limited to essential data and covered under a confidentiality agreement.

Any third party with whom ar99 shares data is required to comply with our privacy standards.

🛡️ 6. Data Security Measures

Ar99 follows the highest industry standards to protect your information. Our security measures are as follows:

  • SSL/TLS 256-bit encryption used for all data transmission.
  • Data is stored with AES-256 encryption at the server level.
  • Regular security audits and vulnerability testing.
  • Two-factor authentication (2FA) available.
  • A system that detects unusual activity on account access.
  • Strict data access controls and training for all staff.

Please note — no method of transmission over the internet is 100% secure. Keep your password strong and never share it with anyone.

🗃️ 7. Data Retention Period

Ar99 does not retain your information longer than necessary. Retention periods depend on the type and purpose of the data:

  • Active account data: For as long as the account remains active.
  • Transaction Records: 5 years from the date of last transaction (as required by law).
  • KYC Documents: Up to 5 years after account closure.
  • Log Files: Up to 12 months.
  • Marketing Data: Deleted immediately upon opt-out.

Once the retention period ends, data is securely deleted or fully anonymised so that you can no longer be identified.

⚖️ 8. Your Rights

As an ar99 user, you have important rights over your own data. Contact our support team to exercise any of these rights:

Right to Access

The right to know what information we hold about you and to receive a copy of it.

Right to Rectification

The right to request correction of inaccurate or incomplete information.

Right to Erasure

The right to request deletion of your data under certain conditions.

Right to Restrict Processing

The right to request that processing of your data be restricted in certain circumstances.

Right to Portability

The right to receive your data in a structured, readable format.

Right to Object

The right to object to your data being used for marketing purposes.

👶 9. Privacy of Minors

Ar99 strictly enforces an 18+ policy. We do not collect or process information from anyone under the age of 18. If we become aware that a minor has registered, that account and all associated data will be deleted immediately.

A note for parents — if your child has accidentally registered on ar99, please contact our support team right away. We will close the account immediately.

Use parental control software to protect children and always keep your device locked.

📬 10. Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch. We aim to respond within 7 business days.

  • Email: [email protected]
  • Website: https://ar99.onl
  • Support: 24/7 Live Chat (available after logging in to the platform)

If you believe your privacy rights have been violated and you have not received a satisfactory resolution from us, you have the right to file a complaint with the relevant authority.

Last Reviewed: January 2026
Our Commitment

Your In Data Protection What We Do

Protecting your privacy at ar99 is not just a policy — it is a core responsibility.

🔐

End-to-End Encryption

Every transaction and piece of personal information is protected with 256-bit SSL encryption. No hacker or third party can access this data.

🚫

Data Is Never Sold

Ar99 never sells your personal information to advertisers or other companies. Your data is used solely to serve you.

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Regular Security Audits

Regular security audits are conducted by third-party experts. Any vulnerabilities identified are patched immediately.

👤

Restricted Access Policy

Only ar99 staff who require access to your data are permitted to view it. All access is logged and monitored.

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Automatic Data Deletion

Once the designated retention period expires, your data is automatically deleted or anonymised securely.

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Two-Factor Authentication (2FA)

Enable two-factor authentication on your account. The additional OTP verification at login keeps your account significantly more secure.

General Questions

Privacy FAQ

Here are answers to questions you may have.

No, ar99 never sells your personal data. Information is only shared in specific cases — such as payment processing or legal obligations — and strictly under confidentiality agreements.

Yes, you can request our support team to delete your account. However, certain information is required to be retained for a specified period due to legal and regulatory obligations.

Absolutely. You can submit a data access request to our support team. We will send you a summary of your stored information within 7 business days.

No. Your password is stored using bcrypt hashing, meaning no staff member can view it. If you forget your password, it must be reset — it cannot be recovered.

During registration, you may opt in to marketing communications. You can opt out at any time via your account settings or by contacting support.
Get Started Safely

Done reading the Privacy Policy?
Join ar99 Now!

Your information is completely secure at ar99. Register for free and start enjoying a safe, exciting gaming experience.

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